For each visitor to our website, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). If you wish to subscribe to our mailing list, you can submit your email address directly by opting-in on our toolbox page or communicating with us via email. Otherwise, we may only aggregate information on what pages our consumers access or visit.
While interacting with our website, you may voluntarily submit personal information to Alpha HVAC, LLC. By providing such information through our website, you agree that we may utilize that information to provide you with requested or relevant services. We will take reasonable efforts to maintain the security of information you provide to us through our website, but by submitting information through our website you acknowledge that you are ultimately responsible for the information you provide.
- Information We Collect
We may collect and may make use of personal information to assist in the operation of this Website and to ensure delivery of the Services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible Services that may be available to you from us. We may also be in contact with you with regards to completing surveys and/or questionnaires related to your opinion of current or potential future Services that may be offered.
- Personally Identifiable Information
Voluntary submissions of personally identifiable information can occur for various reasons, such as if you request to receive information about our Services, subscribe to one of our mailing lists, or purchase any Services.
We collect personally identifiable information, like names, addresses, phone numbers, email addresses, and IP addresses. You are responsible for ensuring the accuracy of the personal information that you submit to us.
In addition, we may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
- Non-Personally Identifiable Information
For each visitor to our Website, our Web server automatically recognizes only the consumer’s domain name, but not the e-mail address (where possible).
We also may collect various types of non-personally identifiable information to help us make your experience more enjoyable, measure site activity to identify future improvements that should be made, and compile aggregate data on what pages are accessed or visited, to help serve site visitors better. For example, we may use such data to tailor our advertisements, develop proper survey questions, and improve our Services. We may also use your IP address to gather broad demographic information, help prevent fraud and help diagnose problems with our server.
If you visit this Website with an open ID (such as Facebook), you may also be sharing and integrating data with third-party social media sites, and we may track aggregate data about the number of visits to this Website with an open ID, the number of items “liked” on this Website, or items on this Website that you choose to share with a third-party social media site.
Additionally, some of our Services are interactive and may request that you submit health-related information; however, we do not associate such health information with personally identifiable information you may have provided (such as for purposes of registering for events or purchasing products).
- Relationship with Third Parties
- Information Sharing / Advertisements
This Website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to this or other of our Websites. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. We may also develop relationships with other companies that we have specifically selected, to place ads on our Websites.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. Otherwise all e-mail will include the opportunity to opt-out of any and all correspondence from us automatically. Once you have opted-out, this will permanently remove your email from our servers, preventing us from sending you anything in the future unless a different email address is used. Persons who supply us with their telephone numbers via e-mail communications may receive telephone contact from us in response to the nature of their inquiry.
With respect to Ad Servers, we may develop relationships with other companies that we have specifically selected to place ads on our web pages. As a result of your visit to their website, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of the individual URLs you do business with from our site.
- Authorized Disclosures
We reserve the right to disclose your information if required or authorized to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of Alpha HVAC, LLC and its employees, visitors to our Website, or the public.
- Our Data Security Policy
All collected information is stored in a technically and physically secure environment. Furthermore, access to this information is strictly limited, and the information is not accessible to the public. Our employees are dedicated to ensuring the security and privacy of all visitor information. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewall, encryption, token authentication, application proxies, monitoring technology, and adaptive analysis of network traffic to track abuse of our network and its data.
In addition, we have appropriate security measures in place in our physical facilities as well to protect against the loss, misuse or alteration of information that we have collected from you on our Website.
Please be advised that, although we take every reasonable technological precaution available to protect your data, no data transmission over the Internet can be guaranteed to be 100% secure. Please ensure that you take all necessary precautions to protect your personal information while online.
- Subscribing, Updating, Or Removing Your Personal Information
By submitting your email address on this Website, you agree to receive email from us. You can also subscribe to our mailing list by opting-in on our Contact page or communicating with us via email.
By submitting your email address, you also agree to allow us to use your email address for custom audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us.
If you are a subscriber to one of our mailing lists, you can customize your information and the mailing lists you have subscribed to, or stop receiving future communications, at any time by simply clicking the link called “Unsubscribe” or “Manage Preferences” at the bottom of any email you receive from us. That will take you to a preferences center where you can update your information and communication preferences. Once you have opted-out, this will permanently remove your email from our servers, preventing us from ever sending you anything in the future unless a different email address is used. Persons who supply us with their telephone numbers via e-mail communications may receive telephone contact from us in response to the nature of their inquiry.
If you have registered or subscribed with us and you no longer want us to use your registration information to provide the Services to you, you may close your account.
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, want to prevent your information from being used for purposes other than those for which it was originally collected or if you would like to opt out of future communications from us, you can contact us using the information below in the Contacting Us section.
To unsubscribe from a third-party service, you must contact that third party directly.
We reserve the right to retain any data that we are required to maintain under applicable laws. You may also have other rights under applicable federal, state, or local laws.
- Children’s Privacy
This Website is not intended for children, nor is it targeted at children under the age of thirteen (13). Due to the age restrictions of this Website, none of the information obtained by this Website falls within the Children’s Online Privacy Protection Rule (COPPA) and we do not knowingly intend to collect personally identifiable information from children. If your minor child has provided us with personally identifiable information, you may contact us at the phone number or mailing address listed in the Contacting Us section if you want this information deleted from our records. We will then make reasonable efforts to remove your child’s information from the database that stores the information.
- Jurisdiction Specific Provisions
- California Residents
FOR RESIDENTS OF CALIFORNIA ONLY. The California Online Privacy Protection Act (CalOPPA) requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and have provided your personal information to us, you may request information about our disclosures of certain categories of personal information to third parties for direct marketing purposes in the preceding calendar year. You can submit such request by sending an email us at the address in the Contact Us section below.
- Visitors Outside of the United States
- Visitors from the European Economic Area (“EEA”)
If you are a visitor from the EEA, you have the following rights: (i) the right to be informed about what personal information is being processed, why, and to who else your information may be passed; (ii) the right to access personal information we have about you, (iii) the right to have your personal information corrected or amended, if what is held is incorrect in some way; (iv) the right to ask for your personal information to be deleted, in circumstances such as if the information is no longer required for the purposes it was collected, or you have withdrawn specific consent (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); (v) the right to ask for a temporary halt to processing of personal information, such as in the case where a dispute or legal case has to be concluded; (vi) the right to receive the personal information you provided us, in a structured, commonly used and machine-readable format; (vii) the right to object to our processing of your personal information (and we will discontinue such processing unless we have compelling legitimate grounds to continue); (viii) the right to not be subject to a decision based solely on automated processing.
- Contacting Us
- Terms and Conditions
- Disclaimer: By filling out forms on a Alpha HVAC, LLC web site you are “Opting In” to receive communications from Alpha HVAC, LLC. If you have provided us with your name, phone number, email address, or other personal data or information, you agree, acknowledge, and consent that we may utilize that personal data or information, including send you emails, newsletters, and/or may call you to discuss produce or service offerings. You have the right to opt-out of such communications at any time, and can opt-out by sending Alpha HVAC, LLC a request by email or in writing to opt-out. In the event of a data breach, Alpha HVAC, LLC will make reasonable efforts to notify effected individuals of the data breach within 72 hours.
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